Skip to content

Cart

Your cart is empty

Article: New Service Launch: 24-Hour Concierge Guide

新サービス導入:24時間コンシェルジュのご案内

New Service Launch: 24-Hour Concierge Guide

Customers considering vintage Cartier sometimes ask, "Is it okay to ask something like this?"

Because they don't know much about watches.
Because it's their first time choosing a vintage item.
Because they might feel it's not worth inquiring about with the store.

Such feelings are very natural.

To make it easy for you to consult Ante even with small questions,

we are launching a new service based on the questions we have received from you in the past.


① You can consult us simply by selecting a button

When you open the AI concierge, several questions will appear, such as "Tell me about this watch" or "I want to choose my first Cartier."

You can start your consultation immediately by simply selecting the item you're interested in. You can use it easily even when you don't know what to ask.

② You can freely ask questions in text about what you're interested in

You can also ask questions in your own words, without using the displayed buttons.

"I'm torn between Rolex and Cartier."

"If it's my first time, which model is easiest to use?"

"Is this size too big for my wrist?"

"Which suits me better, quartz or manual-winding?"

You can simply enter the kind of questions you would normally ask in a store.

③ Ante staff will guide you as needed

The AI concierge provides guidance on model features, size differences, usage, and choosing a watch that fits your lifestyle.

However, for matters requiring physical confirmation, such as the detailed condition of products, stock availability, bracelet fit, appointment bookings, and individual consultations before purchase, our staff will provide direct guidance.

One of Ante's core values is not just to rely on AI, but to naturally connect you with staff when necessary.

Even for the smallest inquiries

"I haven't decided if I'm going to buy yet."
"I'm just a little curious."

That stage is perfectly fine.

When you think, "Is it okay to ask something like this?"
That's when you should use the Ante AI Concierge.

ANTE CONCIERGE

商品についてスタッフへ相談する

商品の状態、サイズ感、在庫状況、ご来店前の確認など、
Anteスタッフが内容を確認してご案内いたします。
営業時間内に順次ご返信いたします。
ご相談内容によっては、実際の商品を確認してからご回答いたします。

まずはAIでご相談ください

よくあるご質問やモデル比較などは
Ante Concierge AIがすぐにご案内いたします。

実物の状態確認や在庫確認は
Anteスタッフがご案内いたします。
ご入力いただいたメールアドレスへ、営業時間内にスタッフより順次ご連絡いたします。

Product specifications

To choose a piece you’ll enjoy for years to come

At Ante, we inspect approximately 10,000 watches every month, but only a small number are actually offered for sale. We present only watches that have been thoroughly evaluated—not just for the beauty of their exteriors, but also for their dials, movements, engravings, and future maintainability.

01 Review by an expert

We verify each item, including authenticity, specifications, and engravings.

02 Movement condition

We check the accuracy, usability, and condition of the components for each individual unit.

03 Exterior originality

We value the natural appearance of the dial, case, and hands.

04 Confirm future maintenance as well.

We consider repair, parts availability, and ease of maintenance even after your purchase.

ANTEの安心サポート

Even after your purchase, we’re here to help you enjoy your watch for years to come with inspections, repairs, strap replacements, and more.

01 Warranty · Natural defects

Natural malfunctions occurring within the warranty period will be handled in accordance with our store’s policies.

02 Inspection and Overhaul

We’ll guide you through inspection and repairs tailored to your watch’s condition.

03 Belts · Bracelets

We can suggest belts that fit your watch and adjust to the right size.

04 Consultation Desk

Please feel free to contact us with any questions about using the product or its condition after purchase.